About BillFi

Built by network engineers, for network operators.

We started BillFi because every WISP, fiber ISP and hotspot operator we knew was losing revenue to spreadsheets, MikroTik one-offs and unreconciled mobile-money. Five years later, we run RADIUS and billing for 250+ ISPs across four continents.

Our mission

Make every ISP on Earth profitable and automated.

A last-mile ISP in Bungoma should have the same billing infrastructure as a Tier-1 operator in London. We're closing that gap — one MikroTik, one OLT, one M-Pesa callback at a time.

We believe access to reliable internet is a growth multiplier for entire communities. The fastest way to fund more towers, more fiber and more coverage is to make sure every session a subscriber uses is metered, invoiced and paid — automatically.

250+
ISPs live
30+
Countries
2M+
Sessions / mo
500k+
Payments / mo
99.99%
Platform uptime
<2 ms
RADIUS Access-Accept
Our values

Four principles, shipped weekly.

Ship close to the network

Our engineers run RADIUS, MikroTik and ONUs in production before we call anything ready. If it can't survive a rural PoP with lossy backhaul, we rewrite it.

Operator-first, always

Every roadmap decision starts with a call to an ISP. We build features because operators bleed money without them — not because they look good in a demo.

Trust is the product

Encryption, tenant isolation, audited access — SOC 2 Type II and GDPR aren't checkboxes, they're how we sleep at night.

Automation over dashboards

The best dashboard is the one you don't need to open. If we can automate a workflow, we do — from CoA to invoice reconciliation.

Our story

From one MikroTik to 30+ countries.

  1. 2021

    Founded in a Kampala noc

    Three engineers, one MikroTik CCR and a shared frustration with spreadsheet billing.

  2. 2022

    First 100 ISPs

    Cloud RADIUS, hotspot vouchers and M-Pesa reconciliation reach general availability.

  3. 2023

    PPPoE + OLT automation

    SmartOLT bridge and Huawei / ZTE OLT provisioning open the fiber ISP segment.

  4. 2024

    SOC 2 Type II

    Attestation completed. Multi-region deployment across Nairobi, Frankfurt & Singapore.

  5. 2025

    Cloud RADIUS Core GA

    Rebuilt AAA engine hits 5,000 req/s per tenant with sub-2ms Access-Accept latency.

  6. 2026

    250+ ISPs, 30+ countries

    2M+ monthly sessions authenticated, 500k+ payments reconciled — every month.

    Today
The people

Operators and engineers, not marketers.

OA
Ojok Alex
Co-founder & CEO

Former RouterOS trainer. Ran a WISP in Northern Uganda before writing a line of BillFi.

AR
Aisha Rahman
Co-founder & CTO

Ex-Cisco AAA. Author of the FreeRADIUS attribute registry we ship on top of.

KM
Kwesi Mensah
Head of Product

Built the Paystack ISP integration used by 40+ West African operators.

FN
Farida Noor
VP Engineering

Distributed systems at scale — previously infra lead at a mobile-money PSP.

RI
Rehan Iqbal
Head of Growth

Ran GTM for a Karachi ISP. Speaks bKash, JazzCash and Nagad fluently.

CO
Chidera Okafor
Customer Success Lead

Onboarded 120+ ISPs across Nigeria, Ghana and Cameroon in the past 18 months.

Where we are

Six hubs. One BillFi.

A distributed team by design — engineers, sales and support live in the timezones our ISPs run in.

Kampala
Uganda
HQ
Nairobi
Kenya
Engineering
Dhaka
Bangladesh
Support
Karachi
Pakistan
Sales
Accra
Ghana
GTM
Cape Town
South Africa
Engineering
We're hiring — 8 open roles
Engineering, DevRel and Customer Success. Remote-first across our hubs.
See open roles
2M+
Sessions
500k+
Payments
250+
ISPs
30+
Countries

Network management,
automated.

Join hundreds of ISPs across Africa, Asia, and Europe automating their billing, provisioning, and support with BillFi.